Privacy Policy

Last updated: October 2025

At RIZE Up with Nurse Ash, your privacy and trust are deeply valued.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, enroll in a course, or download materials from our programs, including RIZING Up Through Early Recovery and related offerings (the “Program”).

By accessing or participating in the Program, you consent to the terms outlined below.


1. Information We Collect

We only collect personal information that is necessary to provide our services and communicate with you effectively. This may include:

Your name and email address (when you sign up or enroll in a course)

Billing and payment information (processed securely through Stripe or Square)

Course progress or engagement data (through Mastermind/GoCollab)

Optional information you share voluntarily, such as feedback, survey responses, or testimonials

We do not collect sensitive health information unless you choose to share it voluntarily through a message or form.


2. How We Use Your Information

Your information is used solely to:

Provide access to the course, workbook, and digital resources you’ve enrolled in

Send essential communications such as login details, updates, and receipts

Share relevant wellness updates, offerings, or community news (only if you’ve opted in)

Improve the quality and accessibility of our courses and services

We will never sell, trade, or rent your personal information to any third party.


3. Email Communication & Consent

When you register for a course or subscribe to our email list, you consent to receive periodic emails related to your enrollment, resources, or similar offerings.
You may unsubscribe from promotional messages at any time by clicking “unsubscribe” in any email or contacting us directly at [email protected].


4. Payment Processing & Security

Payments are securely processed through trusted third-party platforms (Stripe).
We do not store your credit card or payment details on our servers.

All payments are protected by SSL encryption and handled in compliance with industry security standards.


5. Cookies & Website Analytics

Our website and course platform may use cookies or analytics tools to improve functionality and track engagement (for example, identifying which pages are most visited).
Cookies do not give us access to your personal data or files.
You can disable cookies in your browser settings at any time.


6. Third-Party Platforms

Our programs are hosted on Mastermind/GoKollab, which may collect limited user data (such as login times or progress tracking) to deliver the course experience.
By using the Program, you agree to Mastermind’s own privacy policy and terms of service in addition to ours.


7. Data Retention

We retain your information only as long as necessary to deliver your purchased content or comply with legal and accounting requirements.
If you request deletion of your personal data, we will honor that request where legally permissible.


8. Protecting Your Information

We use secure systems and encryption methods to safeguard your data against loss, misuse, or unauthorized access.
While we take reasonable steps to protect your information, no online system can be guaranteed 100% secure.


9. Your Rights

You have the right to:

Access or request a copy of the personal data we hold about you

Request correction or deletion of your data

Withdraw consent to receive promotional communications

To exercise these rights, please contact [email protected].


10. Updates to This Policy

We may update this Privacy Policy periodically to reflect new practices or legal requirements.
The updated version will always be posted on this page with a new “last updated” date.


11. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact:

📧 [email protected]
🌐 
www.rizeupwithnurseash.ca